Celso Mosquera

Review of Grand Hyatt New York

This hotel is worn down. Stay elsewhere. The line...

This hotel is worn down. Stay elsewhere. The linens and pillows smell dirty like they are not washed with enough detergent. The manager was very rude to us and provoked me over the phone. We ended up sleeping without pillows. I will never stay at this Hyatt property again. the bathroom is dirty, shower curtain has mold, floor grout is dirty. Unbelievable...