M

Martin Wegner
Review of Villa Tagoro

3 years ago

Part 1

Part 1
The facility could be really great and make for a wonderful vacation if:
- Housekeeping would take its job seriously
- the interior designer would have invested a little more love
- the craftsmen would have tried harder
- Instead of inflexible house rules, work is solution-oriented ...
- the management would communicate with their guests.

We had booked a superior double room for 2 adults / 2 children. It was said that the apartment is suitable for 4 people because there is a sofa bed in the living room.
The sofa bed turned out to be 2 single beds, which can not stand next to each other, so that we had a choice. Parents into the bedroom. Then every time you walk from the terrace to the bar or toilet through the living room where the children sleep.
Or a vacation with separate beds for the parents.
The looks of the reception: priceless. They actually never got the idea that you don't want to go to bed at the same time as the kids - or run through the room where the kids are sleeping.
When asked about the price of an upgrade to a 2 bedroom apartment, the answer came: we only have 3 of them - they are fully booked until October. A little hint. If the rooms go away like sliced bread, you need more of it!

So continue in the booked extra-large double room.
Unpack things. A clothes rail and 3 drawers - that's the wardrobe in a 4 person room. For everyone who likes to live out of suitcases, ideal. For a 4 * vacation an imposition!

The terrace - fantastic views of the mountains and the sea. And decadently large. And empty. Perhaps that makes it all the bigger ... 2 chairs, a table, 2 sun loungers. Um ... But we're 4th?
The space would have been enough for 4 loungers, 4 chairs. And you could still have played a small field football game on the terrace.
We missed a parasol. Shade on the terrace? Nothing!
But good. The uninspired white plastic furniture is not very inviting anyway. So you pay for a mega terrace that is never used.
This is apparently also stored in housekeeping. Because the bird shit literally ran down from the wall ... You don't have to take it away ... Or does it?

In general - either the cleaning staff only have 15 minutes per room or they simply don't feel like working. This time I did the finger wipe test not in a hard-to-reach place, but on the headboard of my bed. Good Appetite!

The freshly mopped floor crunched under your shoes, as the dirt was only smeared widely, but not removed. The invention of the vacuum cleaner has not yet caught on here ...

Our unit's bathroom door was puffy at the corners and moldy. The closet fell apart.
That the housekeeper would even accept such a room and not directly request a craftsman ...

Whereby - craftsmen. That's a thing. Paint stains on the tiles and in the joints. Every bathroom is tiled by DIY enthusiasts and worked cleaner ...

Regarding the inflexible house rules: the beach / pool towels are only changed from 11 a.m. to 1 p.m. and 3 p.m. to 6 p.m.
Great if you leave the facility at 10 am and only come back at 7 pm.
Even better if the student assistant is already sitting by the pool with the towel box and tells you he may only give it out in an hour. Explanation at the reception: otherwise the guests change the towels 5 times a day. Well - you could just use the electronic room card to 'book in' the towel exchange and allow everyone to change exactly one per day. But that would be too modern.

Pool opening times 10 am-6pm.
It's okay that you want to pay the obligatory pool guard as little as possible. But when 20-30 children are still jumping around in the children's pool at 6 p.m., there is no cloud to be seen and the sun is burning, you could let the fountain splash on for the little ones.
Folks, we are on vacation, timetables are the last thing we want ...

It continues in part 2 ...

Comments:

No comments