Very disappointed with this company. Quality has r...

Very disappointed with this company. Quality has really taken a turn for the worse since first joining a few years ago. Really surprised with the positive reviews (fake)?

My site's performance has gone the way side and
Support is actually horrendous (used to be fast, not so anymore). Whether via ticketing (they tend to be worse), livechat (wait time is impossibly long) or on the phone (voice mail). Not going to write an essay about this but basically the kind where you get ONE email per day (sometimes 2 days).

And many times their initial response is infuriating not because their response is inherently slow but because of how useless and ultimately unhelpful. I've verified this on more than one occasion They'll only read up until they have a question then respond. Where as if they were to take the time to read the ticket in it's entirety those half wits would find their answer.

Anyway Definitely don't recommend them, their reviews are questionable - STAY AWAY. This is no longer the great host they used to be!