I stayed here for one night on 4-8-2017. I had a r...

I stayed here for one night on 4-8-2017. I had a reservation for 1 adult and 2 kids. Checking in was easy front desk was kind and courteous, very helpful. I checked in and left for dinner i had to come back early cause my little girl spilled chocolate milk on herself at dinner! So i came back to the hotel to give her a quick shower but every time we would turn the shower on the tub would fill more than halfway up! after a few attempts of waiting for it to drain and turning it back on i gave up on our was back out i stopped by the front desk and asked a manager to have maintenance to come up and look at the tub. We arrived back to the room @ 11 pm and i went to give my son a shower but ran into the same issue! So this time i called to down to the front desk and got another manager named troy whom i explained the situation too and told him i would really like to be placed into another room since the tub is not working and its 11:30 at night. He huffs and tells me that he did not think they had a room open and that the best he could do was have the maintenance guy come back up again to take a look at the tub. i tell him again its late and i have small children with me i would rather not wait for the guy to fix the tub again as it is 11:30 PM and i had asked to have this fixed around 6 or 7 PM. to which he huffs and tells me Ma'am i don't think we have another room available and i don't know how long it would take i need to hang up with you and check first i just got in here and i don't know what happened previously and i really don't know what you want me to do, I then asked for corporate phone number and told him i would be in touch with them! I will never stay at this hotel again and advise all my family to stay away from here. this is no way to conduct a business i had no idea the tub was not working and should not have had to stay in that room. He never offered something as simple as an apology! i paid 122.00 for a room with a TV and toilet. Will never stay here unless you like being treated like crap!!!!!!