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Our experience was AMAZING! Mike & Sidney were far...

Our experience was AMAZING! Mike & Sidney were far beyond customer service orientated, they have a true love for their profession and compassion for their clients. All of this occurred the day before Thanksgiving and they worked 9/10 hours to ensure we weren't left without power for 4-5 days because the City and Utility Companies were closed. The guided us in the whole process of communicating with our PUC and what needed to be said to make them realize we were in a hazardous situation & had a medical necessities. They made sure the City authorized and released the permitting quickly. Mike was even able to see at one point my husband was overloading me with questions while I was taking care of business on the phone and redirected him professionally, ensuring my husband I could answer when I was done, so I didn't have a meltdown. Their work was fantastic! They were efficient, thorough and their cleanliness in work/clean up superb. Sidney and Mike were an excellent team who genuinely seemed to enjoy working together. Their expertise in being electricians was only a part of who they truly were. Their respect for us, our property and situation was beyond any consideration ever received from a Contractor before. We would hire them or others from John Moore in a heartbeat from the impression they left us with. Truly our Thanksgiving blessing.

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