Denise Coronado

Review of The Ford Store San Leandro Lin...

My husband and I bring both of our Ford vehicles t...

My husband and I bring both of our Ford vehicles to San Leandro Ford. We are very appreciative for the hard work the Service Dept. provides. I had brought in my husbands vehicle on a Saturday morning, as a drop in for an oil change, and small maintenance, Randell Jackman was my service specialist that morning. I was greeted in a professional and friendly manner. Randell listened carefully to my needs and explained everything they would be doing to our vehicle. I have have also had the pleasure of working with Phillip Balbuena in the past and he too always does an amazing job! I observed the Parts and Service director, Tom McNab lining the seats with plastic and placing paper mats in all vehicles, to help out his staff, in addition to all service personal working together to expedite the intake of all the vehicles brought it that morning. It was busy! I was very impressed with the staffs ability to work together and be able to juggle customers concerns.

I understand people hate to wait and can become impatient, but I realize and value great service, and will continue to patronize this dealership. All departments work hard, but I especially see what an amazing job the Service Dept. does to meet the needs of their customers.

A Big Thank you to Dan Andrade as well, for he always makes sure our family is given the best customer service. I will continue to recommend San Leandro Ford to family and friends, because of the quality and friendly service we receive.