Kenneth Keil

Review of Pella Corporation

We needed to have our windows repaired due to wate...

We needed to have our windows repaired due to water damage. We decided to go through the local Pella store in Clive because our windows are all Pella brand. We were required to schedule and pay $125 for an inspection and were under the impression we would receive a report along with estimate for repair. We did receive the inspection report, but were informed that the estimate is not included. In conclusion we are back to square one, out $125, and still trying to find someone to repair/replace our windows. I like the Pella brand, but am truly unsatisfied with the service. Next time around I will look to other vendors when installing and replacing windows.