Parts are cheaper, but not necessarily of the same...

Parts are cheaper, but not necessarily of the same quality as other places. I strongly suspect they sell refurbished or returned parts because a number of the parts I've gotten have been defective. Plus they don't pay for return shipping EVEN WHEN IT'S THEIR MISTAKE. They claim, well it's a manufacturer defect so it's not their mistake and that's why customer has to cover return shipping. That's like me going to a grocery store, buying a box of cereal, opening it up and finding styrofoam peanuts inside. Then them saying, well that's Kellog's fault, not ours - sorry. It's BS. I bought defective struts from them, installed them and then 6 months later, found out they're defective. Now I have to pay for return shipping ($24 ) PLUS the labor to swap them out on my car ($100). So needless to say, I won't be shopping here anymore. Yes you save money on the part, but you run the risk of it costing you more after the fact. Also, this isn't the first time I've had to deal with this same issue when buying from them. Once again, the old adage rings true - you get what you pay for.