Ed Yoon

Review of Niyama Island Resort and Spa

WOW, WOW, WOW, THERE ARE NO WORDS TO DESCRIBE HOW ...

WOW, WOW, WOW, THERE ARE NO WORDS TO DESCRIBE HOW GREAT THIS RESORT IS

Let me start off by saying that I have traveled to many 5 star hotels around the world. Niyama Maldives is the by far the best resort that I have ever stayed at. I booked my trip with Linara Travel due to recommendations from other tripadvisor reviews. By luck, I went on Linara Travel's website and saw that they were having special promotion with Niyama Maldives. I spoke with Justin from Linara Travel and I asked him about this hotel. He said that the service was better than any Four Seasons Hotel he had ever been to, which is saying a lot. I took his recommendation and booked the hotel.

I booked a Deluxe Overwater Villa with a Private Pool and Jacuzzi. I saw that the hotel had 2 rooms of the the Deluxe Overwater Villa category on the crescent side, which definitely has the best beach on the entire island. I was only interested in staying in one particular room out of those 2 rooms. I forwarded my request to the travel agency. They couldn't guarantee the exact room, but will try their best. I emailed both the travel agent and the hotel at least 3 times about my desired room. After a 3rd time, the travel agent told me that no hotel in the Maldives will guarantee a specific room for me and that my request was unrealistic. Guess what happened? Niyama Maldives guaranteed the exact room that I requested for the entire duration of my stay. This was the first time that any hotel in the world has ever granted my request for a specific room. This was just the beginning of the level of service that this hotel provides.

SERVICE: As soon as I get off the seaplane, the manager of the hotel greets you by the seaplane dock along with your butler. I have never had the manager of the hotel greet us by the entrance or the dock of the hotel. Then, I was introduced to our butler, Hashim, who was incredibly friendly from the start. He took us on a tour around the entire island on his buggie and dropped us off to have breakfast at the restaurant. I proceeded to specify my omelette order at the egg station and as I proceeded to wait for my omelette, the cook tells me to take a seat and that he will bring it to my table. I am used to waiting on long lines to wait for my omelette to be finished, but the chef told me to sit at my table and that he would bring it to me. Now that is service. As soon as were done with our breakfast, the waiter asks us if we would like our butler to pick us up and drop us off back to our room. I was amazed again at this level of attentive service. We decided to just walk back to our room to get some exercise.

My wife had an issue with all of the potholes from the hotel lobby to our room, which was about half a mile away. Whenever we would ride our bikes, the small potholes would annoy her. Guess what the hotel did? The next day, they filled each and every pothole with sand on that half mile stretch of road so that the roads would be smooth. WOW, WOW WOW.

Our butler, Hashim would call us at least once or twice a day to check up on us, asking if we needed reservations to any restaurants or to book any excursions. He was always a phone call away to please us in any way possible. There were times when we would have dinner and as soon as we were done, Hashim would be waiting for us to take us back to the room. He was telling us that our wristband key chains have a GPS tracker inside them. I am not sure if he was joking or not, but I wouldn't be surprised if that was the case, since he was always there to pick us up.