Siri-lily Shilo

Review of Memorial Hermann Medical Group

I sat in the lobby for 5 hours with back spasm as ...

I sat in the lobby for 5 hours with back spasm as I had previously been in an vehicle accident. The floor nurse refused to help me take my jacket off. To take my blood pressure. I had to tell him to cut it off. He was rude and laughed at my pain. When I tried to record his behavior he ran and the Sherrif on duty took my phone and told me it was illegal to record. I ended up laying on the floor of the lobby out door because they pushed me out there for being too loud in pain instead of finding me a bed. I got down on the floor to relive as much pain as I could. They saw me. The charge nurse came out and spoke with me. Then I remained on the floor another hour. Your OR room staff is very insensitive and your on duty sherrif violated my civil rights. He needs to be permanently removed. Time of attendance to your Medical center location was 11:25 p.m on 8/2/2019 I was discharged at approximately 6:30 a.m. on 8/3/2019.