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David Kirkland

4 years ago

I have been here four or five times over the past ...

I have been here four or five times over the past six months which I think makes me better qualified to write a review than someone who comes here once or twice. I gave five stars because I work in retail and my reviews by my customers greatly effect me. Does that mean this place was perfect? Well pretty close as far as I am concerned. I realize we are all human and where there are people nothing will be perfect.

Having said that every appointment I had the front desk people were all very friendly and helpful. I find that when you smile and our kind most people respond the same. When you come in with a nasty attitude acting like you are better than everyone else it is a lot harder for people to be patient and kind.

Every appointment I had I was called back either on time or within 10 minutes. That is much better than most Dr offices I ve been to.

I was always treated respectfully and when I asked about cost and for my portion I would be responsible for Everything was clearly explained and there were no misunderstandings about cost.

Dr Bento and his assistant were very friendly and professional. My surgeries were always explained and we went over the procedure beforehand. Dr Bento is very laid back and down to earth and in no way condescending as some Doctors can be.

I also referred a co-worker here and he came in to have a mole removed and had a very similar experience.

Finally on the way out all the girls at the payment counter are very friendly and efficient. Like most people I don t enjoy going to the Dr. but if I need a dermatologist this will always be my go to office.

Thank you for providing excellent care and service!

David K

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