4 years ago

I do not have a membership for this facility in pa...

I do not have a membership for this facility in particular but i have a Nationwide YMCA membership and decided to go to this location because the facility I usually go to had water issues. Upon entering the lady at the counter was very rude and very unprofessional. On top of that she was very racists, having a different skin color does not give you the right to treat others wrong!! I would not recommend. She had us go through a background check, instead of simply scanning my card which i have done at other locations. She even called my home facility to check the status of my membership and asked for my, my mom s, and both my brothers ages. She spoke in a very condescending tone to all of us. I had brought a guest (which i have 2 FREE guest passes a year), she was charging us for the guest even after explaining to her that i had free passes. She responded not for this location . In the end, because i have a brother who is under 13 she said that we can not use the facility because nothing is open for is. ABSOLUTELY DO NOT RECOMMEND -1000/100

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