I recently used the services of this company and f...

I recently used the services of this company and found their website to be informative and easy to navigate. However, the customer service experience was a bit lacking. It took a while to get a response to my inquiries, and I had to follow up multiple times before receiving a satisfactory answer. The product itself was satisfactory, but the overall experience could have been better. I would suggest that the company work on improving their communication and response time to enhance the customer experience.