My two sisters and I treated our mother to a trip ...

My two sisters and I treated our mother to a trip to San Francisco for her 80th birthday, and we'r couldn't have been more happy with the Sir Francis Drake. The hotel location was perfect for our stay, and the room was clean and well appointed. The bathroom was a bit small, but modern and clean. We took full advantage of the happy hour from 5-6 each evening!
I wanted to especially compliment the clerk st the front desk, Calvin. We had a discrepancy with the billing, and he handled the situation confidently and professionally. He was such a warm welcoming demeanor and we instantly felt that we'd made the right choice in hotels. Later that night my mother mistakenly ordered an in-room movie, and not only did Calvin remove the charge from our bill, he even offered a complimentary movie night for "the girls"! We didn't take him up on his offer, but it was a wonderful gesture.
Would definitively stay in this lovely hotel again!