Floriana Manzoni

Review of InterContinental Abu Dhabi

There was some misunderstanding, but promptly reme...

There was some misunderstanding, but promptly remedied. I was very struck by the rather than obsequious way of making me forget that little mole by inviting me for free for lunch or dinner, as I would have preferred in one of their seven restaurants. Obviously that little inconvenience came to the attention of the receptionists, waiters and porters who have shown a particular education and willingness to meet me as if to apologize even if they had no guilt .. Until now continue to wonder if the stay okay, to communicate if something does not meet my expectations. To complete this wonderful behavior, concern and attention to the customer me a beautiful bouquet was delivered with which the desk again apologized for the mix up and wished me to spend a quiet holiday. Now I say: such a thing has never happened to me, accompanied by an education and sensitivity in all senses as in this stupendous hotel, yet I have traveled around the world and I have had serious problems, but those responsible have limited themselves to a simple "SCUSI". If you have to choose a polite, cultured, available place, come to the United Arab Emirates. He DESERVES. Thanks to all the staff from the first to the last. FLORIANA GIULIA.