Leslie Adams

Review of Palmetto Health

Horrible experience. My grandmother can in through...

Horrible experience. My grandmother can in through the emergency dept for immobility. She was not given a room, but a corner in front of the nurse's station. When she needed to void, two screens were put up to attempt some privacy. After all tests were performed, and a fractured pelvis was diagnosed, she was placed in an observation room that had no windows and no television or radio. As a elder that had dementia and from out of state the atmosphere was not conducive for her. And there was no suitable accommodation for a family member to stay with her to soothe her experience. And after my concerns all that was said was this was a new addition to the hospital.
I called the next day, on a Saturday, looking for the physical therapist that was to evaluate my grandmother and no one had a number for the on call person even though the ER doctor stated she would be seen on a Saturday.