R

Rubi Prescott

3 years ago

*Review is not based on this specific location

*Review is not based on this specific location

I started giving blood after my son was killed a little over 3 yrs ago. The medics game him lots of blood and other blood cells in attempts to revive him. It was then that I had made the decision to donate when I could to help save others.

My first time donating was at a drive in schertz the second at this location at the pavilion both of which were great experiences. After being diagnosed with lupus I took a break from donations. Last month I was called and mind your I am called often to request my donation as I am O+. I happily agreed. Upon putting the address in my GPS I was informed that it was about a 40 minute drive and wasn t happy but I had already made the commitment, so I went. I waited an hr and. I one called me. I finally got up and asked and was told that she had called my name, well I never heard it over the music going in the room, and I m sure I wasn t called more than once, I would ve heard my name after a few times. So I left, I wasn t wanting to get stuck in traffic on my way home. So a few days later I get another call and again asking for donation, so I said yes but made sure that the person understood I was no longer willing to drive 40 min to make a donation. She happily scheduled me an appointment for today near me. I received an email a few days ago reminding me of the upcoming appointment, I received an email this morning as well as a text about today s appointment, I even filled out the forms. I get there and see no vans like I usually see at blood drives, so I go in and ask and they tell me that they had a drive a few days ago. I arranged my whole day around this appointment and I m extremely upset. I called right away and the lady was apologetic and so I told her to just remove me from any call or email list they have me on. I should not have to fight so hard to help save people. If more people are going through similar situations seems like that has got to be partially the reason blood donations are running in short supply. Super disappointed in the South Texas blood and tissue center in how they handle certain things. If I had been called I d be fine but to create an appointment and then not be there at all. Ridiculous.

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