Excellent stay - A hotel we would recommend, parti...

Excellent stay - A hotel we would recommend, particularly with children or family. A refreshingly "human-scale" hotel compared to big brands, with a good quality/price range. The team is great and very coordinated: effective with the same sense of service and profesionalism but, at the same time, you feel everyone's personality and experience real human relationships in London, which is nice when coming from abroad. Nice and peaceful location (20 minutes by train to London with very late trains and bus). As said above, professional and nice staff, very dedicated, this from the person taking care of you when you book online but also at the reception, the breakfast team (super!) and the room service. Always helpful, trying to do their best. Great activities around for children (Polka theatre, Movie theater, London by train). Comfy rooms and beds. We really loved it!