Cassandra Ortiz

Review of Alltel Wireless

Went in to get in upgrade and the associate showed...

Went in to get in upgrade and the associate showed no interest in taking care of that. Told her I needed a new phone since the one I had was having a lot of technical issues and she didn't care even though I was less then a month away from being able to upgrade. We have a family plan with them and my other family members upgraded a month early no problem. She stated I was wrong on that? But I was there. Overall she seemed just too lazy to look into this for me. It's been numerous times I go into this location and it's always a let down. After this I went to the one on Cantrell and they took great care of me. I suggest going to that one instead, they're not that far from each other.