Not only does the driver ring the bell and simply ...

Not only does the driver ring the bell and simply disappear, no, "unauthorized distance from the scene of the accident" is apparently everyday business for the drivers. If the driver drives his car into my driveway and bypasses a dividing wall to the neighboring property and simply strips off, that's a criminal offense, but even after 4 weeks nobody at DPD seems to care about the callback due to the regulation of the I'm still waiting for damage. I immediately filed a complaint with the police for this.