Haven t been here for years; but our friends thoug...

Haven t been here for years; but our friends thought the food last time they ate there was pretty good. While we don t object at all to counter service, they could improve their customer service immensely by:-
- more inviting welcome at the start
- daily specials on each table, blackboard or at a minimum wait staff (which they aren t apparently) trained to explain what they are...
- water served, or explain where it is at the beginning of the meal. Not very pleasant to have a wait staff say it s just over there, but I ll get it for you , more so when it s not busy & you are in booth seating.
- the wine we ordered wasn t the one we received. It was cheaper, & satisfying but still...
- 15% surcharge for a public holiday for lunch with counter service & no other service seems steep. No wonder it was not that busy.
- having spent over $200.00 per couple we consider the experience overall mediocre. Nothing wrong with the food but you left feeling underwhelmed.