Ben Walburg

Review of Agero, Inc.

Wish I could give them less than 1 stars, have pai...

Wish I could give them less than 1 stars, have paid them for roadside assistance for over 5 years thr progressive ins; yesterday my wife broke down and contacted them via progressive app for a tow. 4 hrs later they still had not shown up? Luckily I was able to pick her up as its now 14+hrs later from initial request for help; they've assigned (3) total tow trucks/different outfits which (0) have ever shown up or even headed towards location of tow per the gps tracking. For reference it's a 6 mile tow! Stay away from Agero and most definitely don't pay Progressive Insurance for added road side assistance as it's 100% contracted thr Agero & they may leave you stranded for 24+hrs for 7minute tow even in a non remote area when your in need!