Wish SA

Review of Florida Medical Center

Worst customer service I have ever experienced

Worst customer service I have ever experienced
I called for information because of a family member that was rushed to the emergency room and the operator was so rude to me. Hung up on me 2x and told me she didn't hang up on me but she was finished with the call. i asked her for her name she told me that is not of importance to me and told me i'm holding up her line she has other calls to take. Mind you when I previously called she was holding a conversation with someone else. Dealing with a dying family member and bad customer service is unacceptable I will be reporting this to the director.