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I had a very unpleasant experience here. I drove f...

I had a very unpleasant experience here. I drove from Dublin, CA in stop and go traffic because they advertised on their website to change my oil with a free tire rotation. They did not show any information about tire tread requirements. They also took off my tires to check my break pads because the light sensor was on in my car. The woman who charged me for the oil change (Which cost more than my regular oil changer, which shows that Pep boys DOES NOT do everything for less) said that there were other issues with my car so she showed me the price estimating about $1,300 . I told her my father was good with cars so he would fix it instead. She then went to tell the repair men to stop working on the car. I asked her why she had them fix my car without my permission and even having the audacity to take apart my car without my consent hence the fact that I went the for only two things. 1. An oil change and 2. A free tire rotation. All together I waited about 3 hours just so they could change my oil and put my tires back on. I am never going there again and I hope the rest of you don't as well!!!

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