Jonathan Couch

Review of Portofino Island Resort

Great location and room, but do NOT sign up for an...

Great location and room, but do NOT sign up for any of their packages for resort activities. They hand you a list of included activities, but they are really just discounts - you still have to pay for some activities (despite the brochure saying those full activities are included). Very disappointed in the lack of response and support from the management when I attempted to get reimbursed for what should have been included (and I was only arguing over $90!). Severely let down by lack of management at the resort.