Elad Katz

Review of Biergarten Haus

Fun little biergarten with an outside area. Did an...

Fun little biergarten with an outside area. Did and service leave a lot to be desired though.

Since I got a response from the owner, I'll elaborate so that they may improve.

We were part of a large group for a birthday and we arrived fairly early - I believe this was shortly after opening.
The waitress was nowhere to be found and she seemed to be ignoring our group and hiding away from it - I understand the challenges of catering to a large group and can empathize with her needing a break every once in a while, but I found myself constantly trying to find her for basics like water for the children and other small things.

On the food front, I had a burger and unfortunately it was very dry and overcooked - not sure if that was representative of the rest of the menu, but I can only speak about my own experience.

I hope this helps, it really it a cute place and with a few minor improvements can be a 5 star establishment - I wish management luck in fixing these issues.