512 Realty has been managing my apartment complex ...

512 Realty has been managing my apartment complex for a few months now and I am very satisfied with their work. They are a large company with many properties in the Austin area but still manage to pay individual attention to their tenants and their issues. All of my maintenance requests have been handled very quickly (usually the same day or within 24 hours).

In my complex specifically (an older building) there were many serious problems, largely ignored by the previous managers, that 512 addressed immediately to repair. Recently, our heater and water heater stopped working at the same time. The maintenance team was here within hours to correct the problem, and worked round the clock to repair and replace everything as quickly as possible. After the work in my apartment was done, 512 even hired a maid to clean the entire unit and provided a large rent credit to all the residents to compensate for the inconvenience.

Overall, I feel 512 couldn't be doing a better job. Jillian and the rest of the team are inarguably the best property managers I have had in Austin in 5 years.