Maureen Kennedy

Review of NorthStar Property Management

I am a real estate broker in the Bay Area, so my e...

I am a real estate broker in the Bay Area, so my expectations for a property management company are pretty exacting. We're just about to close (sell) the second of our two Portland investment properties, but were so pleased to have been working with North Star these last five years. I'd note that we started with another firm (A&G) but had lots of issues. I ran into a Portland agent here in the Bay Area literally on the street, and got the referral to NSPM. They have been great.

--funds have come exactly as promised.
--minor repairs taken care of with good notice/good pricing.
--replacement sofa delivery (furnished unit) taken care of no problem and very graciously. They should have charged me (I think) for that but wouldn't.
--great end of year financials.
--great communication/updates on market/tenant feedback when we were on the market.
--thoughtful feedback on the state of the market.
--one somewhat crazy tenant but they were flawless in handling him (soccer player from overseas).

Just a great experience all around--don't go elsewhere!