I arrived for my 7:30 appt driving all the way fr...

I arrived for my 7:30 appt driving all the way from Montgomery County on.Thursday, thinking it would be an easy fix. Wrong !!!!!! After 3 hrs, I was getting restless and decided to go and ask Glenn at the Service desk what the problem was as I had to go to work I must add that I bought this vehicle from this dealership as certified used and it is not one of the brands they deal with on a regular basis .He explained that it was not an easy fix as it had something to do with the electrical system. I told him I had to go to work and he told me to give him.a few minutes to figure things out.
Glenn came back 5 minutes later and told me that they would comp me by getting me into a rental at no cost to me so I could go to work. Barely 5 minutes later, Enterprise arrived to pick me up and everything went very smoothly. I was back on the road 20 minutes after Glenn figured things out! I was extremely impressed. They called late afternoon to tell me that my vehicle was ready but I told them I could not come back until the next day. No problem I was told. Arrived the next day to pick up my vehicle which was parked in front of the dealership and ready to go. Walked in..handed Glenn the keys to the rental...picked up my keys and 6 minutes later I was back on the road heading to work. All I can say is ...EXCEPTIONAL SERVICE!!!! Thank you to Glenn and his colleague who made this experience pleasantly memorable!!!!