Cheryl Mckevitt Review of Butler Veterinary Associates
My dog was bleeding and I called my vet at 4 he co...
My dog was bleeding and I called my vet at 4 he couldn t see her til the next day. I called butler vets around 6 cause the bleeding got worst. They said they couldn t see her til 930. And was told to go thru er and it would cost 125 before any services would be performed. I agreed. The tech came in and took the information. The dr came in and informed what it might be. But had to take X-rays blood work it would cost 475. I agreed. Came back and said she had to have emergency surgery or she would die. They came in with the cost for two surgeries I agreed to one that was important. The cost was 1750.00 for visit test and surgery. I was told the cost included medicine surgery three days of staying. Everything went well so I picked her up in a day and half. Thinking I would get a refund since she was only there for a day and a half. Got there and was informed I owed an additional cost of 285. I ask why I was told that . She said the original cost was 2800 I told her no cause she didn t get the extra surgery. Then was told it was 2300. I ask for the original paperwork someone went and crossed Out the 2800 and put in 2042. Ask for manager and she was very rude and told me that my dog was alive and that services were rendered. I will never use this place again. I was told one thing and then when I went to pick her up was told another. I even paid the 1750 on the spot. I feel they used your emotions for your pet.

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