4 years ago

First off just don t bother. My wife and I own a s...

First off just don t bother. My wife and I own a small business in Henderson County and we were recommended to try this company out for a small business loan. First time I called no answer so I left a message, received a phone call just a few minutes later and was told there is a rapid recovery loan for the COVID-19 pandemic. We thought this was going to be a great loan as it was going to be used for that purpose. My wife and I filled out and sent in all the required information which took a few days to do. The first person we were assigned to answered a few calls regarding questions we had. Then a few days later decided not to answer or return anymore of my calls. So we were left in the dark. Tried getting in contact with the office but no answer. 2 Months go by and we received an email from one of the Disaster loan specialists. We got all excited thinking they were working on it as they ran our credit. A few weeks go by I tried calling that person as they gave me there direct number and no answer so I left a message and no call back. I then called the office 2 weeks later and I talk to someone and they told me They were looking into it. Tried calling 1 more time As they requested and the same answer but they were going to call me back this time. Well no Call back and come to find out we were not able to get the loan as I found out through the website account created early on. They did not even include certain information that would ve made the loan get approved. So 3 months of waiting in the dark and a hard credit inquiry. Thanks Mountain BizWorks. As a successful small business owner I will say that s just bad business.

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