Tom Hay Bauer

Review of Flagship Cruises & Events

This review is primarily regarding disability acce...

This review is primarily regarding disability access to their whale-watching ship, Marietta. We got stranded with a wheelchair on the steeply sloping entry deck, and none of the employees seem to be the slightest bit sensitive to needs of people in wheelchairs. The ridiculous process of photographing guests at the top of the entry gangway is yet another impediment to the boarding process. The ship itself has no accessible bathroom, which is why we were trying to wait until the last minute to board.