The children enjoyed the water park, the spa compl...

The children enjoyed the water park, the spa complex is small but sufficient. The court shuts it down 30 minutes before closing to allow customers to leave the premises faster. Hotel visually ok but the room is VERY poor quality. We arrived, the room was not cleaned, we announced it at the reception, which we received an answer when only poor quality, but everything is clean. The towels are dirty, we take them down to show, still, claimed when everything was clean, only the towels happened. We brought down cushions, gave them new ones, but refused to change the bed linen. He refused to settle the dispute at the reception, offered to settle at 23.30 by returning the money and moving away with young children. When we insisted on cleaning the room and not going anywhere, suddenly someone from the cleaning staff showed up and cleaned it up within 20 minutes. 24.00 We were in the room to go to peace.