Grandson(13) just went to emergency room this morn...

Grandson(13) just went to emergency room this morning, (sunday11/6/16 10am)for a football leg injury from last sunday. Calf muscle ripped bone bruised wearing walking boot. Having rinching pain. Cant walk. Huge lump. Er Doctor less them 1minute on room so rude uncaring disinterested. .discusting . Had nothing to say other than take more pain med. Result : Grandson left in pain mother in tears. Unsure if her job to care and protect her child was actually accomplished. Is it possible bleeding again..blood clots.. something more serious..all still racing though her mind. $250 co pay plus what ever insurance company dishes out...for what? A Doctor who shouldn't be allowed to deal with anyone or anything with feelings. Feeling hurt and scared for anyone else getting same bad care.