Ashutosh Sharma

Review of Washington State Office of the...

They pretend that they are helping but they are no...

They pretend that they are helping but they are not. Any time if there is a consumer protection issue - they simply forward your complaint to the business. Now if business response is totally illogical or useless - they don't even look into the response and simply want to close the issue "stating that we cannot act as a private attorney". So they are good for nothing. They should ideally be replaced by a IT system which converts online email to print/online complaint and send to the business as mentioned in the address. I have no idea why state of Washington is wasting money to hire any human beings for the consumer complaints department. They could save a lot of $$$ by having a simple IT system to do this work. I will say to consumers - don't waste your time and money with them.