Al V

Review of Preferred Home Care of NY

Fustrated! My mother is elderly and needed someone...

Fustrated! My mother is elderly and needed someone to take care of her when I'm at work. The agency provided a wonderful aide. But the aide contacted me to let me know that she wont be working with the agency due to not being correctly compensated for her work.

When I contact the office to ensure that someone else will be there. They give me the run around. There is a lack of communication when they aren't able to provide someone to be there so I could make other arrangements. Preferred homecare of new York is very unprofessional and lack the care for the elderly. I don't recommend them at all.. If I could they wouldn't even get 1 star.