Dan Rome

Review of Sheraton Hotel, Park Lane, Lon...

I am a frequent traveler to London and live in hot...

I am a frequent traveler to London and live in hotels 365 days a year. I am Marriott Ambassador level.

First, let me say that this is my favorite hotel in London. While other hotels seems to be in a race to the bottom, in terms of amenities and quality, this hotel has maintained its standards and does not disappoint.

I believe that the world is people not places, and this hotel reinforces that idea. While the property is a lovely Art Deco building and is very well maintained by its maintenance team, it is the staff that make this a great property. From the check-in team (looking at you, Frederique) to the (entire) lounge staff, everyone here is focused on the customer experience.

The executive lounge accommodates any need I have, from coffee to business where I can reserve (for free) the conference room (for 2 hour blocks). As a longstanding Doctor Who fan, I appreciate the Jelly Babies in the lounge. (pictured)

The breakfast in the lounge is great, as is the breakfast buffet in the main restaurant (pictured).

On the weekends, like most hotels, the business crowd vanishes and is replaced by families (some with their pets). Because the Japanese Embassy is only a block away, there are often many Japanese visitors. If you get an upgrade to a suite, you will encounter one of the smart toilets they have here (like being back in Japan) - don't forget to turn the light out! (pictured)

Green park and Hyde Park (pictured) are both within easy walking distance, as is a favorite pub of mine (Ye Grapes), so I really like the location.

I notice EVERYTHING and I can't really think of any complaint I have with this property - a very rare thing for me.

Enjoy your stay - I know you will!