The front desk staff were unfriendly, uninviting, ...

The front desk staff were unfriendly, uninviting, and kept staring at me and my relative, whom I was bringing there for outpatient services. It made him feel uncomfortable, and not want to receive services here. On top of that, he answered the questionnaire about symptoms he was having which were consistent with both covid and withdrawal, except that the he mentioned the symptoms had been intermittent for several months. Not just within the 3 week time span that would've possibly indicated this is something viral. On top of that he had a blood pressure of 170/112 (another withdrawal symptom). And the nurse still told him they can't see him until he comes back with a negative test. She was also insensitive and unclear in her instructions. I'm a nurse too, and I'm a advocate, this wasn't right. We will not be coming back to this place. I hope staff isnt always like this, and I hope others have a better experience than we did.