Andrew Zorn

Review of Cyber Infrastructure Private L...

I would WARN anyone not to use Cyber Infrastructur...

I would WARN anyone not to use Cyber Infrastructure (CIS). We have a current e-commerce company; a lot of experience in good and bad tech groups and had CIS develop a new site for us at what seemed to be a reasonable pricing agreement. In the middle of the job, they claimed that certain features that we agreed to were "not covered in the estimation"; total bait and switch and tried to charge us more for features that should have been included in the agreement. Additionally, the work was ALWAYS late. Ultimately, we had to switch to a new tech group and not only found that there were many programming mistakes made by CIS that needed correction, but the additional features needed that they tried to charge us "1100 hours" for; yes 1100 hours I said, only required 90 hours with the new programmers. Basically, while they charged us $10 per hour which was a good rate, they tried to make it up by GROSSLY inflating the number of hours required. This project, which was supposed to take (4) months, resulted in an (8) month mess, which led to us having to seek a new programmer to correct things at an additional expense. If they were based in the U.S., we would sue them for damages. This company relies upon presenting a seemingly very good deal, only to deliver a disgraceful bait and switch to well intentioned people. NEVER USE THIS COMPANY!!!!!!!!!!!!!!