Unsure why this place has 4.4 rating. One star fo...

Unsure why this place has 4.4 rating. One star for waitress was nice. One star for the one piece of fried chicken I ate was 7/10. However, 17.95 for one piece of fried chicken (dark meat) and barely any grits is too much $$. I was expecting 2 or 3 pieces. And it took 20 minutes after placing order? Music too loud. Won't repeat ever. Price doesn't justify. Also, pet peeve, but napkins tear easily = cheap napkin.