Ain Alain

Review of Hôtel Pullman Kuala Lumpur Ban...

I am so hung-up on a specific issue that I'm left ...

I am so hung-up on a specific issue that I'm left speechless! Yet still, I cannot fathom the sole fact that my stay, was disgustingly ruined by one particular staff member from the venue mentioned, and moreover she is even found stationed at the front desk, can you believe that? A rude yet bearing an utterly ungrateful sense of being from the Philippines, named SHERRYL CATUBIG, Front Desk Concierge at Pullman Hotel, Jalan Pantai, Bangsar, Kuala Lumpur!
Have no idea where and how to begin this review after the woman had already ticked everybody's nerves by a mile who've had stayed at Pullman Bangsar before, go check the reviews people this isn't a lie! I just want to state the disappointment that we've all faced and in fact being forced to put up against having to deal with this horrendous conduct shown of a female at the first point of contact with the hotel by Accor group, which I regard much respect for their reputation garnered before! My advise for those reading is that if this organisation truly serves the needs of guests customers, then please lend a ear and act upon it already, SHE HAS GOT TO GO! FIRE HER!