K Gray

Review of IPL

I'm struggling to pay the bill to heat my home in ...

I'm struggling to pay the bill to heat my home in the winter, but I'm still paying it. So IPL tacks on an extra $200 deposit charge to the bill that I'm already struggling to pay, so they can get a chance to disconnect & charge me even more money that I can't afford. According to the note on the bill, a deposit is required in case I don't pay my last bill. Apparently it doesn't matter that I've had service in my name at this address for 25 years. Why does Indianapolis allow IPL along with Wright tree service to keep ripping people off?