This place is horrible. Firstly, my installation o...

This place is horrible. Firstly, my installation on my second home was not good, one of the pieces fell off and that signaled the police, earning me a $50 dollar false alarm fee for a mistake this place made. They also said I could leave my dog out because he wouldn't rigger the motion sensors, being under 50lbs (he was about 12lbs). That was a lie. Got another false alarm fee for that one, this time $100. Then they were taken over by AAA, unbeknownst to me, and it all goes down hill form there. Customer service, online usage, everything. I called to cancel three times, each time that said everything was set to be cancelled on the 19th of December. Now, on the 2nd of the next month, they're saying they have nothing on record for a cancellation, and I will be charged again. Oh, and now they just hung up on me while they were supposedly cancelling my account. Save yourself the trouble, get something smarter and cheaper that actually does it's job and gives you control of your account.