This dealership seems to get good reviews, I visit...

This dealership seems to get good reviews, I visited today for the first time to pick up a wiper blade for my Toyota Venza, I had one person in line ahead of me, I waited 15 minutes lots of staff walked by me I'm a large person hard to miss me, One person to service there parts desk he did see me but was busy with a customer which is fine but this is a large dealership I would think their should be at least a second person that can help out when someone is just standing and waiting, It looked like the person in front of me was having a problem so after 15 minutes I left no wiper not even an acknowledgement, Like Toyota just not this dealership.