Melinda Marcello

Review of Fountain Auto Mall, ACURA-BUIC...

Your service department was to fix an oil leak on ...

Your service department was to fix an oil leak on my vehicle. After being quoted a price I received several phone calls of additional things wrong that would require more money. After declining I then received a phone call that while my vehicle was on the lift and running to make sure the oil leaks were fixed my engine started knocking and sparks flying. I was told my ac compressor seized. Now I have to pay close to $1000 to fix. The dealer will not pay. So my vehicle was in for an oil leak and while in your possession the ac compressor seized and broke and now I have to pay to fix. So Ofcourse I did not pay and left with my vehicle more damaged than when it when in. My attorney is now going to handle this as he should be. Would not recommend your dealership to anyone. Bad business!!!!