Sarha Dittz Review of PMHS d/b/a Hilton Baltimore BW...
Hello,
Hello,
I was in town for work and there was a lot going on that weekend from what I understand. Check in was smooth and my room was ready ahead of time. My first night was comfortable, although the heat was very selective on when it wanted to kick back on. Next morning I go to shower and the water is ice cold. I try and let it warm up and it maybe gets 5 degrees warmer. On a time crunch I take the most uncomfortable shower. My bath lotion was empty so I left very dry. Not a great start to my morning. Rest of the day was fine. Next morning was the same issue with the shower. Instead of going through the torture of a cold shower again, I took a bird bath from the sink. You re staff was great and my experience with my work event and what you all provided was great. I just wish I could say the same for my over night stay in your rooms. I understand large traffic of patrons in your hotel my cause some house keeping issues but not hot water for a morning shower? That is something an establishment should plan for. I was not the only person to have the water issue, there were others. So may enjoy a cold shower in the morning but I am not one of them. Just not a good way to start a long day. Thank for your time.
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