Patricia van jaarsveld

Review of Audi South Africa

I bought my fourth Audi from Menlyn Audi and exper...

I bought my fourth Audi from Menlyn Audi and experienced fantastic after sales service every time.

It is however with great disappointment to write this review on Audi Centurion's service.

Due to the fact that I stay reasonably close to the dealership I have started to service my new Audi with the Centurion dealership. On all occasions I had to take the vehicle back, if it was not for filter cleanings, then it was for something as small as key battery replacements. On my last annual service, now in December I have asked them to also include the holiday check seeing that I was driving down to Cape Town for a week. Yesterday on my return in Laingsburg, the display unit prompt me that the Selector Lever was faulty. On phoning the service department the service desk was not convincing enough that I could proceed with my journey without having the issue looked at without damaging other parts of the vehicle.

I must say it was a daunting experience driving this distance woman alone.