Poor, very poor, extremely poor customer service. ...

Poor, very poor, extremely poor customer service. In order for me to get a D.O.T. physical all I needed was a doctor s signature & a list of my medications. I called internal medicine at 8am and was told to expect a call back. No one called. 2:30pm I arrive, there s no physician that can help me. Front desk told me to travel to Urgent Care in Cherry Creek area to get a doctor there to help me. Urgent Care said No go back to the main hospital .
Main hospital tells me there will be a 7 day turn around for the signature on this one piece of paper that a nurse could have taken care of in 2 minutes. This isn t my first time in having an issue with this hospital.