Courtesy has missed out on about $120K in auto pur...

Courtesy has missed out on about $120K in auto purchases from me.... here I am, sitting on piles of money, wanting to give it to Courtesy, but their sales people don't return calls, they don't apologize for not returning the calls, I have to escalate my inquiries to the VP of Chevy for the Western US for something to happen... as someone who's had family work for GM since 1918 - from the Chief Purchasing Officer to the Senior Legal Counsel to family members in assembly, sales, and service, it is gut-wrenching to see that a dealership like this is what my family's multi-generational employer, GM, relies upon dealerships to sell their vehicles. We must have direct manufacturer to consumer sales in this country - if you can buy a used car from a total stranger on craigslist or ebay, you should be able to buy a car directly from the manufacturer, and you'd save 20-30% in the process....