I've ordered from Rock Auto a handful of times in ...

I've ordered from Rock Auto a handful of times in the past, usually when the local place tells me they have to order the part. I simply do not know why I bother; never, NOT ONCE, have they ever shipped anything to me that didn't take over THREE (3) weeks to get! At least once the order was "lost" and they acted like it was my friggin' fault.
Here it is, again, that the parts I ordered, and paid for "Priority Mail" still have not arrived, more than two weeks past the "Priority 2 Day's". These two parts fit in a small USPS box, not like I ordered a friggin' drivetrain.
At least before you could call and get someone on the phone; now they have a recording, A RECORDING, saying, to every button one might push, "EVERYTHING WE KNOW ABOUT ANYTHING IS ON OUR WEBSITE". Well, here's one thing NOT on your website and I'm here to say, Rock Auto sucks. SUCKS, with a capital SUCKS.

Do yourself a favor, go to your local place. At least if they screw up, you can see them face-to-face, and not hide behind a recording.